Customer service policy
As a very customer oriented company we value our customers greatly and provide warranty with each one of our appliances.
We have Canon Quality Service Centers developed specifically to provide state of the art customer service and display centers, our valued customers can select the product and can get all kinds of after sales support and repair facilities.
FAQ’s
1) What type of guarantee comes with the product?
All products of Canon Home Appliances can complete with the manufacturer’s warranty. Canon’s Home Appliances offers extended warranties on all the products that we sell on our online shop.
2) Can I get my new product installed?
Professional delivery and/or installation is available for every product we sell. Canon Home Appliances would be happy to coordinate delivery and/or installation for you.
3) What is the best way to shop at Canon Home Appliances?
All methods are good but the “in store” experience with the product right in front of you, with our professional staff assisting you, is most definitely the best. You can also buy our trusted product through our online shop: canonshop.pk
4) How do your prices compare to the regional and national chains?
Canon Home Appliances monitors the competitors’ prices on a daily basis to ensure that is always giving you the lowest possible price. We live up to our mantra “committed to giving you the lowest possible price.”
5) Can my manufacturer fix the appliances?
Always contact Canon Home Appliances Customer Service Center, as they may be able to repair your appliance for free if it is still covered by your original warranty. For example, Canon appliances are generally covered for up to 1 year by a manufacturer warranty.
Service Manual
We provide detailed service manuals highlighting key aspects about how to use the product, maintenance & cleaning details. To help our customers identify the best performance can be achieved with ease and to have an everlasting relation with our product.
Telephonic support, Web/Email Support, Social Media Support
We have a dedicated team of support professionals available to provide any kind of help required by our valued customers on Phone, Email, and Social Media.